



Operating across 8 countries, United Group delivers a wide range of services through companies such as SBB, Telemach Slovenia, Telemach Croatia, and Nova Greece.
As a company of this scale, United Group faced significant challenges in maintaining GDPR compliance and efficiently managing personal data across its vast network.
Key issues included Decentralized Records of Processing Activities (ROPA), Limited Visibility for Compliance Oversight, Inefficient DSR Management at SBB, Integration Issues with ERP Systems, Consent Management Challenges at Nova TV Croatia.
This case study underscores the importance of centralization, automation, and real-time monitoring in achieving GDPR compliance. To address the identified challenges, United Group implemented several solutions.
Following the success at SBB and Telemach Slovenia, the solution was expanded to other United Group companies, creating a unified approach to GDPR compliance across the entire network.